Frequently Asked Questions 

What is the validity period of these tickets?

Tickets purchased here are valid for 12 months from the date of purchase

How long do I have to use my tickets?

You can use your tickets any day or time that you wish.  Be sure to visit the individual attractions websites to double check opening days and hours, many revise their hours seasonally.  

How will I receive my tickets?

Tickets will be sent to the e-mail address you provide, you can either print them or download them to your phone.  Simply present the voucher at Guest Services/Admissions at each attraction and they will scan them and provide admission.

Are there special rates for students, seniors and children?

Yes many of our attraction partners offer concession rates for different age groups and Student's with ID.  Please check each ticket to see what these guidelines are.  

Can I transfer my tickets to others?

Yes, the ticket vouchers are fully transferable no names or identification are required when your ticket voucher is presented.   So if some people in your party are keen on outdoor adventure and others are not everyone can be enjoy their perfect Vancouver experience and the whole group can enjoy the savings.

Can I purchase tickets from Vancouver Attractions as a gift?

Absolutely, this is an ideal gift!!!  Just complete the booking process and then print the tickets for your friends and family.

Can I visit an attraction twice?

No. Each ticket voucher includes a unique bar code that once it is scanned or collected at the Attraction admission gate is no longer valid.

What methods of payment are accepted?

You can pay for your booking with the following credit cards -  VISA or MasterCard 

Is the payment secure?

Yes, our payment service providers ensure your data is fully encrypted before being processed.

What is your refund policy?

No refunds are available.

What happens if I lose my tickets?

Contact us and we will do our best to send new ones through to your device

How can I contact you and what should I do if there is a problem during the booking process?

You can reach us via the form

Please enter your name
Please enter your email address
Please enter your phone number
Please select an option above
Sign up here for your one time use $5.00 coupon code
This code can be used when you book tickets for any of Vancouver’s best attractions.
Please enter your first name
Please enter your last name
Please enter your email address
Please enter your city